Rural clinic patients traveled 2+ hours for routine follow-ups and prescription renewals.
We built a telemedicine platform that enables HIPAA-compliant video visits with built-in e-prescribing, queue management, and EHR integration — reducing travel burden for rural patients while increasing provider throughput.
Client
A rural health network...
Timeline
16 weeks
Team
2 engineers
Industry
Healthcare
A rural health network served patients who often traveled 2+ hours for 15-minute appointments. Many skipped routine care due to the travel burden, leading to worse health outcomes and preventable emergency room visits. The network needed a way to deliver routine care remotely without compromising quality or compliance.
Built a HIPAA-compliant video platform with automatic fallback to phone for low-bandwidth rural connections
Integrated e-prescribing with pharmacy networks so prescriptions are ready for pickup immediately after the visit
Created a waiting room and queue management system for providers to manage their virtual schedule
Added EHR integration for seamless clinical documentation during and after visits
85%
Less Patient Travel
93%
Appointment Completion
20%
More Patients/Day
16 wks
Delivered In
Patient travel reduced by 85% for routine visits
Appointment completion rate improved from 72% to 93%
Providers see more patients per day thanks to reduced no-shows and travel overhead
Emergency room visits for chronic conditions decreased measurably
“Our patients were driving two hours for a ten-minute follow-up. Half of them just wouldn't come. Now they join from their phone, get their prescription sent to the local pharmacy, and they're done. We're actually keeping people healthy instead of just treating emergencies.”
— Medical Director, Rural Health Network
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