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Full Stack·Hospitality

Restaurant POS

Multi-location restaurant group had no unified reporting across legacy POS systems.

Overview

We built a tablet-based POS system that unifies ordering, kitchen display, menu management, and reporting across all locations — replacing a patchwork of legacy systems acquired through expansion.

Client

A multi-location restaurant group...

Timeline

18 weeks

Team

3 engineers

Industry

Hospitality

The Challenge

A restaurant group with several locations used different POS systems acquired through expansion. Managers couldn't compare performance across locations, inventory was tracked separately, and menu changes required visiting each location. There was no single source of truth for the business.

Our Approach

1

Built a tablet-native POS with offline support for handling network outages gracefully

2

Created a kitchen display system with order routing and timing to streamline back-of-house operations

3

Implemented centralized menu management with the ability to set location-specific pricing and availability

4

Added a unified reporting dashboard with real-time sales, labor, and performance data across all locations

Key Results

99%+

Order Accuracy

Minutes

Menu Update Time

10+ hrs/wk

Reporting Time Saved

18 wks

Delivered In

Menu updates now deploy to all locations in minutes instead of days

Order accuracy improved from 94% to over 99%

Management saves significant time weekly on cross-location reporting

Identified meaningful labor optimization opportunities through unified data

Having one system across all locations changed how we run the business. I can see sales in real time, update a menu item from my laptop, and it's live everywhere. Before this, I was driving to each restaurant to make changes.

Operations Manager, Restaurant Group

Tech Stack

FlutterNode.jsPostgreSQLWebSocketsStripe

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