Landlords handled rent collection, maintenance, and documents through disconnected tools.
We built a property management platform that gives tenants self-service access to rent payments and maintenance requests, while providing landlords with a unified dashboard for financials, documents, and property performance.
Client
A property management company...
Timeline
14 weeks
Team
2 engineers
Industry
Real Estate
A property management company used spreadsheets for rent tracking, email for maintenance requests, and filing cabinets for leases. Tenants complained about slow responses, and landlords had no visibility into property performance or maintenance status. Everything was manual and disconnected.
Built a tenant portal with online rent payment, auto-pay enrollment, and payment history
Created a maintenance request system with vendor dispatch, status tracking, and communication logs
Implemented document management with e-signature for leases, renewals, and notices
Added an owner dashboard with financial reporting, occupancy tracking, and property-level analytics
78→95%
On-time Rent
Same-day
Maintenance Response
60%
Less Admin Time
14 wks
Delivered In
On-time rent collection improved from 78% to 95%
Maintenance response time reduced from days to same-day for most requests
Administrative time per unit dropped significantly
Tenant satisfaction improved due to self-service convenience and transparency
“Rent collection went from chasing checks to automatic payments. Maintenance requests don't disappear into email anymore. Our tenants are happier and we spend less time on admin. It's the best investment we've made.”
— Principal, Property Management Company
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