Delivery drivers used personal phones for navigation with no route optimization.
We built a driver app with optimized multi-stop routing, turn-by-turn navigation, digital proof of delivery, and real-time GPS tracking — replacing the consumer navigation apps drivers were using on their personal phones.
Client
A regional delivery company...
Timeline
12 weeks
Team
2 engineers
Industry
Logistics
A delivery company's drivers used personal phones with consumer navigation apps. Routes weren't optimized for multiple stops, there was no proof of delivery, and dispatchers had no visibility into driver locations or progress. Customer complaints about missed deliveries were common and hard to resolve without documentation.
Built turn-by-turn navigation with commercial vehicle restrictions and multi-stop optimization
Implemented multi-stop route optimization that accounts for delivery time windows and traffic
Created proof of delivery capture with signature, photo, GPS location, and timestamp
Added real-time GPS tracking visible to dispatch and available for customer delivery estimates
20%+
Route Efficiency
0
Delivery Disputes
Real-time
GPS Tracking
12 wks
Delivered In
Route efficiency improved by 20%+ through multi-stop optimization
Proof of delivery disputes virtually eliminated
Dispatchers can proactively communicate delays to customers
Fuel costs reduced meaningfully through shorter routes
“Drivers were using Google Maps and going to stops in whatever order they felt like. Routes that should take 6 hours took 9. Now the app plans the route, gives turn-by-turn directions, and captures proof at every stop. Disputes are a thing of the past.”
— Fleet Manager, Delivery Company
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